Today I presented the Civic User Testing Group (CUTGroup) at Chicago Civic Design Camp. Civic Design Camp is a one-day gathering of practicing designers of all stripes with local government officials interested in using design to improve the services they provide to citizens.
I am excited to be part of this event, since the CUTGroup incorporates feedback from regular residents in the process of design and redesign of civic websites and apps. I will talk about the practical skills in running CUTGroup and how CUTGroup is a new model for UX testing, digital skills building, and community engagement.
Here is my presentation: