As part of the CivicWorks Project, we maintain a Textizen instance so that local nonprofits and government agencies can get feedback from residents. Our most recent partnership was with the Chicago Department of Transportation and their placemaking survey.
We wanted to give a few highlights of what we learned doing the survey as well as talk about how your organization can take advantage of Textizen.
Total number of participants: 2117
Total Texts: 13485
Completion Rate: 58.5 %
Age Range: 41% of English respondents were 15-25, 36% were 26-35
Most Active Times: 9am and 7pm
Responses to Select Questions:
The Chicago Department of Transportation also ran a Mindmixer campaign at the same time as the Textizen poll. Mindmixer helps governments get feedback from residents by letting them post ideas on different topics. One of the most popular ideas on this Mindmixer poll was the idea to create a suburban bus station on the empty lot at Michigan and Roosevelt.
The Chicago Department of Transportation will use the results of the campaigns to further develop their Complete Street design guidelines. You can find our more information about the program on the Chicago Department of Transportation website.
Textizen Record set for most participation in a Spanish Language Poll
This CDOT campaign had the most participation out of any previous Textizen poll with 221 total responses. CDOT achieved this by deploying an equal number of ads and using different photos. CDOT also gave presentations at Spanish speaking audiences to help spread the word.
The campaign also hit several community blogs which helped spread the word throughout different neighborhoods.
Next step: Crunching numbers
The next step for CDOT is to take the Textizen and Surveymonkey results and merge them together. The team will then start to run analysis so they can give better guidance to policy makers. When the CDOT team makes their recommendations for placemaking, the document will likely have a lot of technical information. CDOT intends to interject results from the survey into their recommendations so that they can tie their results back to people.
To keep up with the progress, you can visit http://www.chicagocompletestreets.org/ for more inforation on CDOT’s efforts.